FAQ

How long is the warranty on the CYCLONE® products?

10 years

Additional FAQs

No. Insulation SHOULD NOT go through the RPH Exit SealTM. The hole in the gasket is designed to fit snugly against the pipe, creating a thermal break to avoid condensation issues in the unit.

No. The lid and curb should NEVER have a penetration. Doing so will compromise the integrity of the VAULT® and void the warranty. In addition, the lid and the curb should never be punctured. Only use the pre-drilled holes for the fasteners.

NO! Doing so will comprise the integrity of the seal. The holes in the gasket are sized specifically for each individual penetrant.